Return Policy for Plants/Hardgoods/Merchandise
*This policy does not apply to Trees or Shrubs which have perished and are still under warranty. See Our Tree/Shrub Warranty details here.
Cash Register Receipt Required For All Returns
- Live plants may be returned for refund within Five (5) days of purchase and must be in as-sold condition.
- Non-plant items may be returned for refund within Thirty (30) days of purchase and must be in as-sold condition.
Refunds will be made using same method as original payment.
- Credit card purchases will be refunded to same card.
- Cash purchases will be refunded with cash or store credit, whichever the customer prefers.
- Check purchases require a 10-day waiting period before refund (in the form of cash or store credit) is issued.